If you make Ketubot, why is your name, “This Is Not A Ketubah?”

How are your Ketubot different than all other Ketubot?

What is ‘Personalization’?

Do your prices include shipping and handling?

What kind of paper are your Ketubot printed on?

What size will the Kebutah be?

What Hebrew text will you use?

What is your cancellation policy?

Do you have a refund policy?

What do you need from me in order to create the Ketubah?

What is the difference between a standard and a commissioned Ketubah?

What is the difference between a commissioned Ketubah and a reusable Ketubah?

What is the process for ordering a commissioned Ketubah?

For a commissioned Ketubah, how do you determine what kind of artistic styles I like?

How do I know that I’ll like the commissioned Ketubah?

Are you an Argentine or an American company?

Are your Ketubot really created just for me?

Why did you choose to support Ieladeinu? How do you support them?

How can I contact you?

Will my Ketubah look exactly like it does on the website?

What is your Money-Back Guarantee?

If you make Ketubot, why is your name, “This Is Not A Ketubah?”

There are a few ways to answer this question.

One way is, it is just a reference to Rene Magritte’s awesome Ceci N’est Pas Une Pipe painting. Another way is by observing that, this is indeed not a Ketubah: it is a web site selling Ketubot!

The final way to answer that question: our sense of humor is two parts artist and one part nerdy. If you don’t get it, don’t worry– you’re in good company. Either way, we are 100% dedicated to creating gorgeous, colorful Ketubot inspired by the modern aesthetic.

How are your Ketubot different than all other Ketubot?

Our Ketubot combine modern style, with a fun humor, and our obsession with creating museum-quality personalized Ketubot for each one of our clients based on their tastes and passions — while still keeping the Jewish traditions alive.

What is ‘Personalization’

Excellent question–and one of the most common questions! In the Ketubah Industry Jargon–yes, it can be confusing!–it means the following. The Ketubah is a just a contract. When we send it to a couple, the contract itself includes blank spaces, for information like, your names, the date, the location, and so forth. “On the date __________, the Bride ___________ and groom ____________” etc (sample text that’s not the real wording) — so, at the wedding, the Rabbi fills it all of the information by hand himself. However, most (about 80%) of all couples ask us to fill that information in beforehand — because, we can do it in the same font and calligraphy as the rest of the text, so it is seamlessly integrated in, so the only thing hand-written are the signatures. That is what they call “personalization” in the Ketubah Industry!

Do your prices include shipping and handling?

Yes! (Unless it is international.) We hate hidden charges, and there are no other hidden fees.

What kind of paper or canvas are your Ketubot printed on?

We work with many types of paper — if you want it, we can probably do it, you should just ask us!

We have recently begun offering glicée, canvas prints and wood prints which look just magnificent; Some of our different canvas options, rolled canvas; and wrapped canvas on a frame. You can read more about them and see pictures here!

What size will the Kebutah be?

We offer four sizes: 10×15 inches, 13×19.5 inches, the recommended 16×24 inches or the impressive 20×30 inches for those looking for a bolder modern look.  If you want another size, let us know–we’re flexible! You can read more about each size and a fun comparison here. Note that for two languages, we recommend at least the 16×24 inch size… Or you might not be able to read it!

What Hebrew text will you use?

This Is Not a Ketubah recognizes the diversity of the American Jewish community, and we offer various texts to fit different observance and tradition.  Visit our Ketubah Text Options page for more information.  We’re happy to work with you!

What is your cancellation policy on commissioned Ketubot?

You can cancel the sketches anytime before your 20% deposit is paid; and you can cancel the final Ketubah any time before the 80% balance is paid.

Do you have a refund policy?

Yes; we will give you your money back unless you are bubbling with joy with your Ketubah — we promise. We go over the top to make sure our clients are happy, and we are willing to put our money where our mouth is. The one and only exception is for custom work we create do just for you (such as, color tweaks, design tweaks, text personalization, or if you hire us to create a custom ketubah from scratch for you), which is not refundable. This only applies if you buy a Ketubah from us, not via one of our partners (in whichcase, you need to follow the partner’s return policy!).

What do you need from me in order to create a Ketubah?

Not much–and it will be very easy! In short, here is what we need:

For non-personalized Ketubah, we just need to know where to send it!

For personalized Ketubot, we’ll need to know your Hebrew names and your parents’ Hebrew names; your Rabbi’s name and contact information; and which Ketubah text you’d like to use — and a few other pieces of information along those lines. We’ll send you a form with all of that information, and you can just give the form to your rabbi to fill out!

And finally, for Commissioned Ketubot, we also need to learn about your passions, interests, and styles, so that we can create the right Ketubah for you–but we’ll ask you all about that in the personal interview!

What is the difference between a standard and a commissioned Ketubah?

The standard Ketubah is our off-the-shelf option: you can choose any of these Ketubot you see, based on which one is perfect for you, and can choose all sorts of ways to customize your Ketubah! Choose the size, text options, print medium (like Canvas or Heavyweight Paper), we’ll even personalize the text for you—and voila, we will deliver the right Ketubah to you.

The commissioned Ketubah, on the other hand, is if you want our team of Artists, who created the Ketubot you see on the site, to create from scratch a Ketubah just for you. You will retain all ownership rights to this Ketubah: it is your artwork that you are commissioning. You can read, in more detail, about the difference between commissioned or non-commissioned ketubot.

What is the difference between a commissioned Ketubah and a reusable Ketubah?

We understand that having an artist create a Ketubah for you can be expensive. So we also offer a more moderately priced option, in which we will create a custom Ketubah for you—but you will give us the right to re-sell and re-use your Ketubah for other clients.

In other words: we will create a 100% custom Ketubah, designed and built by Argentine artists, from nothing, just for you. If you like, and we accept, you can give us the right to sell this Ketubah along with our stock of standard Ketubot that we sell, so that other people can buy that Ketubah – and in return for your giving us this right (if we want to re-sell it!), then we’ll give you a discounted price on your Ketubah.

What is the process for ordering a Commissioned Ketubah?

See “Our Commissioned Ketubah Process” page for all the information.

For a commissioned Ketubah, how do you determine what kind of artistic styles I like?

We conduct in-depth interviews of all clients who commission us to create a Ketubah for them. If you order a standard Ketubah directly from the site, then we don’t need to Interview you!

How do I know that I’ll like the commissioned Ketubah?

If we are creating a commissioned Ketubah from you then, remember that, we interview every client in detail to understand their tastes; we show all clients 3 significantly different sketches that we create just for them so that they can choose their favorite; and if you are not satisfied with the final product, we will do everything we can to satisfy you. We obsess over making everyone we work with happy. We have not yet had an unhappy client! Finally remember that we have a full money back guarantee–that’s how confident we are you will love our work!

Are you an Argentine or an American company?

We are an American company—but our team of graphic designers happen to be in Buenos Aires. If you’re in New York or Buenos Aires and would like to meet us, just let us know! You can stop by our office!

Are your Ketubot really created just for me?

Yes, of course. They are created from scratch for each client. We don’t re-use any parts of any Ketubot.

Why did you choose to support Ieladeinu? How do you support them?

According to the Halakhah, Jews are obligated to give 10% of our earnings to charity as tzedakah. And we follow that tradition strongly, giving every quarter at least 10% of our earnings to help our favorite cause: Ieladeinu. We have been active in the Argentine Jewish charity communities since the Argentine crisis of 2001, which hurt the Jewish community significantly, impoverishing a significant portion of the Jewish population of Argentina. Of all of the charities we have worked with and helped out, we have found Ieladeinu to be the most effective and supporting those who need it the most within the community. You can read more about Ieladeinu here.

How can I contact you?

We’re very easy to reach – and we’re friendly! Use the contact forms above, under the “Questions?” section of the menu. Or shoot us an email at team@tinak.org — or even give us a call, at +1 (347) 627-0022.

Will my Ketubah look like exactly like the design on your website?

Due to differences in RGB (computer) and CMYK (printing) color schemes, some colors may not look EXACTLY as they do on the website. However, they will be substituted with printer friendly colors that are still as vibrant and lush as the colors shown in the design. There will be almost no noticeable difference between the design on the website, and the Ketubah when it has printed. We Promise!

What is your Money-Back Guarantee?

We are so sure you will bubble with Joy when you receive it, that we promise to refund every penny if you’re not overjoyed with the final Ketubah. This applies to all of our standard, personalized, and off-the-shelf Ketubot; it does not apply to the custom Ketubot since we put a few hundred hours of work into creating a Ketubah just for you.